Privacy policy

1. Information we collect

• Contact details such as your name, email address, and message content when you complete our contact form.
• Account data when you sign up for calculators or gated resources (including authentication and billing details managed by trusted processors).
• Usage data generated via analytics platforms (e.g. page views, device type, approximate location) to understand how the Site is used.
• Communication preferences when you subscribe to newsletters or request product updates.

2. How we use information

We process personal data to:

• Respond to enquiries and send newsletters you opted into.
• Improve content relevance, product roadmaps, and platform reliability.
• Comply with legal obligations, including record keeping and lawful requests from authorities.
• Prevent malicious activity and secure our services.

3. Cookies and analytics

We use cookies, pixels, and similar technologies to authenticate sessions, remember preferences, and measure performance. You can control cookies through your browser settings. Disabling cookies may limit access to certain features.

4. Sharing and processors

We do not sell personal information. We share data only with service providers who help operate the Site (such as email delivery platforms, payment processors, analytics vendors, and secure cloud infrastructure). Each provider is vetted for security and contractually obligated to protect your data.

5. Data retention

Contact submissions and account records are stored only as long as needed to fulfil the purpose for which they were collected or to comply with legal requirements. Newsletter unsubscribe links are included in every issue and honoured immediately.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. Submit requests to [email protected]. We will verify your identity before fulfilling sensitive requests.

7. Security

We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data we store, including encryption in transit, role-based access controls, and regular vendor due diligence. No method of transmission is perfectly secure, so we encourage you to use strong passwords and enable multi-factor authentication where available.

8. International transfers

Our infrastructure may be located in the United States or other jurisdictions. By using the Site you consent to the transfer of your information to these locations, which may have different data protection rules than your country.

9. Updates to this policy

We will revise this policy when our practices change. Material updates will be announced via the Site or email. The “last updated” date below reflects the most recent revision.

Last updated: March 30, 2024.